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Contact OOYAA

Questions about an order, a bag or a return? Choose the team you need and we will help you from there.

Customer Service

Order support, returns and exchanges. Please include your order number when possible.

Send a message

Tell us how we can help.

Use the short form and our team will reply using the contact details you provide.

For returns or exchanges, WhatsApp Customer Service with your order number and a clear video of the product and its condition.

OOYAA, Cairo

Contact address

Abbasseya Industrial Zone, Cairo, Egypt.

Please contact Customer Service before sending any return.